Krupa Market

Terms of Use

Krupa Corporation Private Limited

BY ACCESSING OR USING THIS PLATFORM, YOU AGREE TO BE BOUND BY THESE TERMS OF USE, PRIVACY POLICY, RETURN POLICY AND SUCH OTHER AGREEMENTS, AS MAY BE ADOPTED BY US FROM TIME TO TIME. PLEASE READ THESE AGREEMENTS CAREFULLY BEFORE ENTERING INTO A TRANSACTION ON THIS PLATFORM.

THIS DOCUMENT IS AN ELECTRONIC RECORD UNDER THE INFORMATION TECHNOLOGY ACT, 2000 AND RULES THEREUNDER. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES.

THIS DOCUMENT IS PUBLISHED IN ACCORDANCE WITH THE PROVISIONS OF RULE 3 (1) OF THE INFORMATION TECHNOLOGY (INTERMEDIARIES GUIDELINES) RULES, 2011 THAT REQUIRE PUBLISHING THE RULES AND REGULATIONS, PRIVACY POLICY AND TERMS OF USE FOR ACCESS TO OR USAGE OF THIS PLATFORM.

1. General

1.1 Ownership: The Platform is owned and operated by Krupa Corporation Private Limited (“Krupa Market”), whose Corporate Address is:4th Floor, Sailok Complex, 6/1, Arundelpet, Guntur, Andhra Pradesh – 522002.

1.2 Binding Contract: Your use of the Platform is governed by these Terms of Use and other Agreements provided separately on the Platform and incorporated herein by reference. By mere use of the Platform, You shall be contracting with Krupa Market and these Terms constitute Your binding obligations.

1.3 Definitions

  • (a) Affiliate: Entity controlling or controlled by a party.
  • (b) Platform: B2B e-commerce website/app/digital interface.
  • (c) GST: Goods and Services Tax under Indian laws.
  • (d) KYC Documents: 'Know Your Customer' documents.
  • (e) Profile: Registered user account on the Platform.
  • (f) Transaction: Process of ordering Products/Services.
  • (g) User Content: Content/data uploaded by Users.
  • (h) We/Us/Our: Krupa Market and its Affiliates.
  • (i) Buyer/You: Legal entity for business purchases.

1.4 Nature of Platform

Enables display and sale of Products and incidental Services (logistics, payment, and credit facilitation).

1.5 Agreement Hierarchy

Privacy Policy prevails over others except Terms. Terms prevail over notices/disclaimers.

1.6 Limited License

Limited, non-exclusive, non-transferable, revocable license for business purposes only.

1.8 Indemnity Release

You release Krupa Market from any cost/liability arising from actions of other Users.

1.9 Pricing and Taxes

  • Displayed in Indian Rupees (INR).
  • Inclusive of GST unless otherwise stated.
  • Buyer must provide correct GSTIN.
  • Right to cancel for technical pricing errors.

1.12 Quantity Variation

Actual delivered quantity may vary by ±10%. Invoices shall reflect exact delivered quantities. Refunds or additional payments shall apply accordingly.

2. Access to the Platform

Must be 18+ and legally capable of contracting. Consent given for electronic communication. Access may be terminated at our discretion.

3. User Registration & Profile

Requires KYC and GST details. Credentials are non-transferable. Users are responsible for all activity under their account.

4. Acceptable Use Policy

Strictly a B2B marketplace. Purchases must be for business use.

  • No unlawful, defamatory, or fraudulent content.
  • No bots, scrapers, or automated tools.
  • No anti-competitive practices.
  • Compliance with IT Act, GST Act, FEMA, and Income Tax Act.

5. Payment Terms

5.1 Transactions are principal-to-principal.

5.2 Payments in INR only.

5.3 Accepted Payments methods may include.

Net BankingNEFT / RTGSCredit / Debit CardsChequesE-walletsFinancing Partners

5.4 Krupa Market acts solely as a payment facilitator and is not a banking intitution.

5.5 Krupa Market may deduct applicable tcs/tds/ as per law.

5.6 Set-off rights apply for recoverable amounts.

6. Logistics & Delivery

Buyer must accept delivery; non-acceptance attracts penalties. Buyer shall countersign delivery documents confirming condition.

7. Intellectual Property

All intellectual property rights on the Platform belong to Krupa Market or its licensors. No reproduction, framing, or unauthorized usage is permitted.

8. User Content License

You grant Krupa Market a non-exclusive, royalty-free license to use, store, analyze, and modify User Content consistent with the Privacy Policy..

9. Third Party Links

Krupa Market is not responsible for third-party advertisements or external links.

10. Disclaimer & Liability

Platform provided "as is". Liability shall not exceed fees paid for the relevant Transaction. Not responsible for indirect/consequential damages.

11. Indemnity

You indemnify Krupa Market against claims from breach of Terms, law violations, or IP infringement.

12. Amendments

Krupa Market may update these Terms at any time. Continued use constitutes acceptance..

13. Severability

Invalid provisions shall not affect remaining provisions.

14. Relationship

No partnership, agency, joint venture or employment relationship is created..

15. Applicable Law & Dispute Resolution

15.1 These Terms are governed by the laws of India.

15.2 Disputes shall first be amicably resolved within 30 days.

15.3 Failing resolution, disputes shall be referred to arbitration under the Arbitration and Conciliation Act, 1996.

15.4 The arbitral tribunal shall consist of three arbitrators.

15.4 The venue and seat of arbitration shall be Guntur, Andhra Pradesh.

15.5 The venue and seat of arbitration shall be Guntur, Andhra Pradesh.

15.6 Language of arbitration shall be English.

15.7 Courts at Guntur, Andhra Pradesh shall have exclusive jurisdiction.

16. Grievance Officer

Krupa Compliance Desk

Krupa Corporation Private Limited

Door No. 8-21, Krupa House, Beside Glucose Factory, Perecherla,

Guntur, Andhra Pradesh – 522009

Email: Compliance@Krupacorp.com

Phone: +91 9390631732